FAQ Help Center
Frequently Asked Questions
Our orders can be dispatched directly from our main warehouse in Dongguan, Guangdong Province, China, or our secondary warehouse located in Zhongshan, Guangdong Province. The Zhongshan warehouse is close to major ports and airports, enabling fast and cost-effective global logistics.
We are widely recognized as a leading global supplier, with a well-established sales network across China, Europe, North America, South America, Russia, the Middle East, and Southeast Asia. We also have extensive experience in OEM services and operations. If your country isn’t listed at checkout, feel free to contact us directly.
We offer a range of shipping options to suit your needs:
Express courier: DHL, FedEx, UPS
Air freight: For urgent orders
Sea freight: FCL/LCL containers for large shipments
Rail freight: Available for Central Asia and parts of Europe
We also support EXW, FOB, CIF, DDP, and DAP Incoterms.
If you have an established shipping partner, we’re happy to coordinate with them. Just provide the contact details and we’ll handle the rest.
For regular stock items, we dispatch within 5 business days.
For large or custom orders, our team will confirm the lead time during the quotation process.
Need urgent shipping? Let us know — we’ll prioritize it.